Mercedes Vito Tourer executive group transfer - FAQ

Help & Support

Frequently Asked Questions

Answers to the most common questions about our executive airport transfers, pricing, vehicles, and corporate travel services.

Booking & Pricing

You can book online 24/7 via our Book Now page. Fill in your pickup location, destination, date and time, and passenger count. You will receive an email confirmation within minutes. You can also call or WhatsApp us at +420 773 548 612.

All our airport transfer prices are fixed and agreed at the time of booking. There are no hidden fees, no fuel surcharges, and no extra charges for luggage. The price you see is the price you pay.

The fixed price for a transfer from Brno to Vienna International Airport (VIE) is 3 400 CZK in a Škoda Superb Sportline for up to 3 passengers and 3 suitcases, or 3 900 CZK in a Mercedes-Benz Vito for up to 7 passengers and 7 suitcases. Both options include door-to-door service, flight monitoring, and free waiting time.

The fixed price for a transfer from Brno to Václav Havel Airport Prague (PRG) is 5 200 CZK for the entire vehicle. A Škoda Superb Sportline carries up to 3 passengers and 3 suitcases; a Mercedes-Benz Vito carries up to 7 passengers and 7 suitcases. The journey takes approximately 2 hours 10 minutes.

The fixed price for a transfer from Brno to Bratislava Airport (BTS) is 3 400 CZK for the entire vehicle. A Škoda Superb Sportline carries up to 3 passengers and 3 suitcases; a Mercedes-Benz Vito carries up to 7 passengers and 7 suitcases. The journey takes approximately 90 minutes.

We recommend booking at least 24 hours in advance to guarantee availability. For last-minute bookings, please call us directly at +420 773 548 612 — we will do our best to accommodate you.

Yes. Cancellations made more than 24 hours before the scheduled pickup are free of charge. For modifications or late cancellations, please contact us as soon as possible by phone or email.

Airport Transfers

We provide executive airport transfers from Brno to Vienna International Airport (VIE), Václav Havel Airport Prague (PRG), Bratislava Airport (BTS), and Budapest Airport (BUD). We also offer custom routes to other European airports on request.

Yes. We track your flight in real time using live flight data. If your flight is delayed, your driver automatically adjusts the pickup time at no extra charge. You do not need to call us — we handle it proactively.

Your driver will meet you in the arrivals hall holding a name board with your name. We cover all terminals at each airport. For Vienna Airport, we serve all terminals at VIE. For Prague Airport, we serve Terminal 1 (international) and Terminal 2 (Schengen). For Bratislava Airport, we serve the main terminal.

We include 30 minutes of free waiting time for airport pickups (to allow for customs, baggage claim, and immigration). For non-airport pickups, 15 minutes of free waiting time is included. Additional waiting time is charged at 400 CZK per 1 hour.

Yes. All our transfers are door-to-door. We pick you up from any address in Brno and the surrounding region — your home, hotel, office, or any other location.

Yes. We operate transfers in both directions — from Brno to the airport and from the airport back to Brno. You can book a return trip at the same time as your outbound transfer.

Vehicles & Drivers

Our vehicles are the Škoda Superb Sportline, a premium executive sedan for up to 3 passengers and 3 suitcases, and the Mercedes-Benz Vito for up to 7 passengers and 7 suitcases. For larger groups, we arrange multiple vehicles or ask you to contact us directly. All vehicles are modern, air-conditioned, and regularly maintained.

The Škoda Superb Sportline accommodates up to 3 passengers and 3 suitcases. The Mercedes-Benz Vito accommodates up to 7 passengers and 7 suitcases. Select the Vito for groups of 4–7 passengers or whenever your luggage exceeds the Superb capacity.

Yes. All our drivers are professionally licensed, experienced, and background-checked. They speak English and Czech, dress professionally, and are trained to provide a discreet, executive-level service.

Yes. Free Wi-Fi is available in all our vehicles so you can work or stay connected during the journey.

Yes. Child seats and booster seats are available on request. Please mention the child's age and weight when booking so we can prepare the correct seat.

Payment

We accept cash (CZK or EUR), credit and debit cards, bank transfer, and QR code payment. Payment can be made during the journey or in advance by bank transfer.

Yes. We accept payment in both Czech crowns (CZK) and euros (EUR). The EUR equivalent is calculated at the current exchange rate at the time of payment.

Yes. We issue tax invoices for corporate clients. Please provide your company details (name, address, registration number/VAT number) when booking or after the journey.

Corporate & Group Travel

Yes. We specialise in corporate transport and business transportation in Brno and across the Czech Republic. We offer contract pricing for regular corporate clients, dedicated account management, and priority bookings. Contact us to discuss a corporate agreement.

Absolutely. We regularly coordinate multiple simultaneous transfers for conferences, trade fairs, and corporate events. Contact us in advance with your requirements and we will create a customised transport plan.

Yes. Our VIP chauffeur service provides a premium, discreet experience for executives, diplomats, and high-profile clients. It includes meet-and-greet, name board, luggage assistance, and professional conduct throughout.

Yes. The Mercedes-Benz Vito accommodates up to 7 passengers and 7 suitcases. For larger groups, we can arrange multiple vehicles; please contact us directly so we can plan the transport.

General

Yes. Our booking support is available 24 hours a day, 7 days a week, and we provide pre-booked transport 24/7. For an urgent request, call us at +420 773 548 612.

We cover the entire Czech Republic and offer transfers to destinations across Central Europe, including Austria, Slovakia, Hungary, Germany, and Poland. For longer-distance or non-standard routes, contact us for a quote.

Yes. In addition to airport transfers, we offer a full range of private travel services including wedding transport, funeral transport, golf trips, ski resort transfers, Christmas market trips, and personal driver services for day trips or events.

You can reach us by phone or WhatsApp at +420 773 548 612, by email at info@airtaxibrno.cz, or via the contact form on our website. We typically respond within 1 hour during business hours.

Still have a question?

Contact us directly — we are happy to help.